Founded in 2015, FKS Insurance Services, LLC is a nationally recognized independent adjusting firm specializing in flood, property, and disputed claims. Headquartered in Florida and Illinois, FKS delivers expert claims handling services to private insurance carriers, state-run insurance programs, and the National Flood Insurance Program (NFIP), with operations extending nationwide.
Led by a team of seasoned insurance professionals—Michael Ferrier, Jeff Kaiser, and David Serfass—FKS brings over 90 years of combined experience in claims management, catastrophe response, construction consulting, and training program development. Each principal has held key leadership roles at major insurance companies and adjusting firms, and all are deeply experienced in NFIP policy, flood operations, and claims education.
The firm is known for its highly qualified team of adjusters and appraisers, many of whom hold advanced industry credentials such as CPCU, AIC, and contractor certifications. FKS is committed to maintaining the highest standards in service and quality assurance through rigorous internal audits, examiner reviews, and continuing education programs.
FKS has earned a reputation for operational excellence, integrity, and innovation in claims management. Whether deploying rapid-response teams for catastrophe events or handling complex, litigated losses, FKS delivers accurate, fair, and timely claim outcomes. The firm’s leadership has also contributed significantly to industry education, having developed and led adjuster training programs for the NFIP through FEMA’s H2O Partners, Inc.
With a strong foundation in both the technical and operational aspects of insurance claims, FKS Insurance Services continues to be a trusted partner to insurers seeking reliable, scalable solutions in a demanding and ever-changing landscape.